HR+Professionals+FAQ
 

COMPANY INFO
Why are you called Plum Benefits?
How do you make your money?
Are there any other ways I can use this service at my company?
Where are your offices?

WHO CAN BECOME A CLIENT
Can I sign up as an individual?
Why can't I use my aol address?
Who are some of your other clients?
Is there a charge for the service?

HOW THE SERVICE WORKS
What is your privacy policy?
When will I receive communications?
Why Distribute?
Can I link our Company Intranet to the Plum Benefits Web site?

OFFERS
What types of offers can I expect?
How many discount offers do you get a month?
How long are offers good?
Where are the seats located?
When are your offers updated?
What if I want an event that you don't have?

ORDERING AND WEB
How do I order tickets?
Why do I need to register?
Why can't I use my personal email address?
I forgot my user name and password. Can you send it to me?
How do my employees access the entertainment offers?
What happens if employees leave the company? Can they take their access with them?


COMPANY INFO

Why are you called Plum Benefits?

Plum is defined as an especially desirable position, assignment or reward; or something that is very good and worth having. Have you ever heard of the phrase "You have a plum job?" Clients expressed that we are one of their most valued employee benefits, helping HR professionals to boost employee morale and connecting their employees with top- quality entertainment. After a year of research and conversations with our clients, we all agreed it was a name worth having!

How do you make your money?

We are paid by the producers of the entertainment events and that is why we are free to your company. Your direct distribution of our entertainment offers to your employees keeps our service free for your company and eliminates work for you. That's what we call a "plum" benefit!

Are there any other ways I can use this service at my company?

There are many ways that you can use Plum Benefits at your company. Different types of employees use our service in different ways! Everyone takes advantage of Plum Benefits for their personal use (holidays, gift giving, just a night out) or to plan a unique office outing. Executives with a keen eye on their bottom lines use our offers entertain their clients with the best seats to the hottest events. Sales Teams save money when purchasing tickets for sales incentives. And Managers use Plum Benefit's offers to purchase tickets to recognize top employees.

Where are your offices?

We're located in the heart of Manhattan's "entertainment district," right between Madison Square Garden and 42nd Street. In fact, the web site designer for our site was inspired by Times Square when creating plumbenefits.com!


WHO CAN BECOME A CLIENT

Can I sign up as an individual?

Plum Benefits' benefit service provides unique entertainment offers exclusively to corporations. We currently do not provide our service directly to individual customers. If you are interested in signing up for our service, please click here so that you and all of your colleagues can benefit from our entertainment offers!

Why can't I use my aol address?

In addition to the fact that our web site is set up to recognize only corporate email addresses from participating companies, successful delivery of our communications can be ensured only when they are sent to a corporate email account. Therefore, we can not accept any clients with a personal email address (aol, hotmail etc), even if it is used as the primary business account.

Who are some of your other clients?

Our clients span a very broad spectrum of industries and sizes. Some participating companies include Empire BlueCross BlueShield, Cablevision, HSBC, DDB Needham, the Whitney Art Museum, Leafstone Staffing Services and nearly 25,000 more!

Is there a charge for the service?

Plum Benefits does not charge a fee to participating companies. Your direct distribution of our entertainment offers to your employees keeps our service free for your company!


HOW THE SERVICE WORKS

What is your privacy policy?

Worried about giving out your personal information? Plum Benefits will not rent, sell or share your information with other unaffiliated parties. To learn more about our privacy policy, click here.

When Will I Receive Communications?
You should expect to receive an email announcing new events and offers at least once each month. It is important that you forward this email to your employees so that they can take advantage of their benefits. We will send you additional communications throughout the month that you can forward to your employees as appropriate to ensure that they are getting the most out of our service. New York metropolitan area companies will receive the Discount Entertainment Guide at the beginning of every month and The Access Entertainment Guide one week later. Here is a calendar of when you can expect to receive the Guides.

Why Distribute?
There are many reasons why you should directly distribute our emails to your employees:

  1. We add new offers and events regularly
  2. It will eliminate work for you (because your employees will have all the information they need to take advantage of the service)
  3. Your commitment to distribution keeps our service cost-free for your company

Can I link our Company Intranet to the Plum Benefits' Web site?
Yes. Some copy and a logo for your site or employee materials can be found here.

OFFERS

What types of offers can I expect?

Some of our offers enable you to save up to 50% off a variety of entertainment events each month. These offers are typically good for the best available seats (for example, orchestra seats for a play or musical). The actual discounts vary by event, time, and date, but you can use our unique searching tool to locate just the event you want. Other offers provide you with added-value opportunities, priority seating, and/or access to the hardest-to-get tickets in town. The actual offers vary, so take advantage of our online Advanced Search tool to find what you are looking for!

How many offers do you get a month?

We offer a wide variety of events each month. As we grow we make new and requested offers available -- so remember to check the site often!

How long are offers good?

The terms of each offer are different. If you would like to search for events that are scheduled to take place during a specific date range, simply click here to access our Advanced Search option.

Where are the seats located?

Our discount offers are typically good on the same seats that you would get if you were to order tickets at full price. The earlier you buy – the better your seats! The seat locations for our regular and premium price ticket offers are often better than those you would be able to get if you were to order on your own.

When are your offers updated?

Our entertainment offers are updated at least once per month, sometimes more often. We highly recommend that you check the site often for updates to ensure that you don't miss out on the latest offers.

What if I want an event that you don't have?

Our offers change monthly if not more often, and there is a good chance that we will have your requested event in the future. Simply click here and fill out the information. We will follow up with you if and when your event is available.


ORDERING AND WEB

How do I order tickets?

  1. Choose the event that you would like to attend.
  2. The selected show's description contains all you need to order: a link to online ordering, a phone number, and an offer code. Either call the phone number or click on the link and use the offer code to purchase tickets. (Or, bring a printed out copy of the Guide to the Box Office and avoid phone ordering fees.)
  3. Your tickets can be mailed to you or left at the Box Office to be picked up at the event. To save on mailing fees, opt to pick the tickets up -just remember to bring a photo ID and the credit card you used to purchase the tickets for verification!

Why do I need to register?
Plum Benefits' entertainment offers are exclusively for employees of our corporate clients. Registration is necessary for anyone to access these offers in order to protect this exclusivity.

Why can't I use my personal email address?
Plum Benefits is a benefit service exclusively for corporate employees. Maintaining this corporate exclusivity allows us to bring you unique offers. Your email address is a unique identifier indicating your corporate affiliation.

I forgot my user name and password. Can you send it to me?
Your user name is your company email address. If you forgot your customized password, click here.

What happens if employees leave the company? Can they take their access with them?
Plum Benefits' service is an exclusive corporate benefit. When an employee leaves your company, their log-in and password are deactivated.